Envoy London aims to ensure complete customer satisfaction. If you are not entirely happy with your purchase, here are our refunds and returns policies:  

Return Policy: Items can be returned within 14 days of receipt for a full refund or exchange, provided they are in original, unused condition.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item